At Goldbet, every piece of your information is treated like a trust. We explain clearly what data we collect, why we collect it, how it's used, and what your rights are.
Here's a quick overview of the key points before you read the full details
Welcome to Goldbet. This Privacy Policy explains how Goldbet (referred to herein as "we" or "the platform") collects, uses, stores, and protects your personal information. We believe that transparency is the foundation of trust.
By creating an account or using the Goldbet platform, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help.
Important: This policy applies to our website, mobile app, and all other Goldbet services. Please check this page regularly, as the policy may be updated from time to time.
Goldbet collects various types of information to improve your experience and meet legal requirements. We only collect what is necessary — no excessive or irrelevant data is gathered.
| Data Type | Example | When collected | Requirements |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration & KYC Verification | Mandatory |
| Contact Information | Mobile number, email | Registration | Mandatory |
| Financial Information | BKash number, bank account | At the time of payment | Mandatory |
| KYC Documents | NID copy, selfie | Identity Verification | For withdrawals |
| User Preferences | Language, notification settings | During account use | Optional |
Goldbet uses your information only for specified purposes — never beyond what it was collected for. Below, we clearly explain the purpose behind each type of data we use.
Our Commitment: Your information is never used for any purpose beyond delivering Goldbet's services. You have the right to opt out of marketing communications at any time.
Goldbet shares your personal information with third parties only in limited, specific circumstances. We never sell your data or share it without a legitimate reason.
Warning: All third parties with whom data is shared are contractually bound to uphold our privacy standards. They are directly liable for any misuse of the data.
Goldbet employs industry-leading technology and practices to protect your data. That said, no method of transmission over the internet is 100% secure — which is why we place equal importance on vigilance from both sides.
Your Role: Use a strong password and never share your OTP or password with anyone. Goldbet will never ask for your password or OTP over the phone or via message.
Goldbet uses cookies and similar technologies to enhance your experience and analyse platform performance. Cookies are small text files stored on your browser or device.
Goldbet does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Full duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Regulations |
| Session Logs | 18 months | Fraud Prevention |
| Marketing Preferences | Until opt-out | Service Delivery |
| Cookie Data | 30 days to 1 year | Based on cookie type |
As a Goldbet user, you have specific rights over your personal data. We respect these rights and aim to respond to any request within 30 days.
To Exercise Your Rights: Send an email to support@goldbet-baji.com with the subject "Privacy Request", or reach us via live chat. We will respond within 30 days.
Goldbet strictly prohibits users under the age of 18. We do not knowingly collect information from minors. If we become aware that an account has been created by a minor, it will be closed immediately and all associated data will be deleted.
Goldbet may update this Privacy Policy from time to time. For any significant changes, you will be notified by email or SMS at least 7 days before the changes take effect. Continued use of the platform after any update will be considered acceptance of the revised policy.
For any privacy-related questions, concerns, or requests, please get in touch with us:
For many people in Bangladesh, data protection in online payments and digital services is still a relatively new concept. Many are unaware of just how valuable their personal information is — and what risks come with inadequate protection. Goldbet has treated this as a top priority from day one.
Our technical team continuously monitors system security. At least twice a year, third-party security specialists conduct a full audit of Goldbet's systems. Any vulnerabilities identified are addressed immediately.
As Bangladesh's mobile payment ecosystem has grown, the security of transactions through bKash and Nagad has become critically important. Goldbet processes every payment transaction through encrypted channels, and payment information is never stored in a plain database.
Ultimately, Goldbet believes that genuine trust is built on transparency. That's why this privacy policy is written in plain English — not buried in legal jargon, but clearly and simply, so you know exactly where you stand.
Straight answers to the most frequently asked questions
Your data is secure, your identity is private — enjoy betting on Goldbet with complete peace of mind. Join the platform trusted by millions of users across Bangladesh today.